Quick Summary:

As senior Leadership identified opportunities to improve manufacturing of plastic and laser cards, the need to quantify and measure current operations was imperative in order to prioritize and link line of business multi generation strategic plan to operations and targets to improve for the incoming year.

Noted Pain Points:

• Excess raw and in-process inventory
  • Common believe of 1 to 1.5 inventory turns in credit card
• No measure of rework, scrap during manufacturing
  • Final yield was typical measure, with 100% over the last two years
  • Excess and Obsolete metric (E&O) was not existent
• End to End Value Stream measurement
  • No end to end value stream analysis
  • Vendor was not measured for quality
  • Measurement System Analysis was not performed at floor level